Hotel Tschugge is a 4-star accommodation located in the scenic village of Zermatt, Switzerland. It offers stunning views and easy access to local attractions, making it a desirable spot for travelers. The hotel includes a variety of amenities that cater to both leisure and business guests. Its proximity to Zermatt train station facilitates convenient transportation options.
Location
Hotel Tschugge is conveniently situated just 0.5 miles from Zermatt city center, making it easy to explore local attractions. The hotel is a short distance from the Mountaineer's Cemetery and other points of interest. Zermatt train station is nearby, with a scheduled shuttle service available from December to April. Sion Airport is located approximately 49.5 miles from the hotel, enhancing accessibility for travelers.
Rooms
The hotel features 29 well-appointed rooms designed for comfort and relaxation. Guests can enjoy big, nicely decorated rooms with balconies that provide breathtaking views of the surrounding mountains. Some rooms include additional amenities, such as a bathtub and separate living areas. Room options cater to various guest needs, including family-friendly setups.
Eat & Drink
Dining at Hotel Tschugge includes a daily buffet breakfast in the restaurant. Guests can also explore nearby eateries, such as Pizzeria Ristorante Molino and the Felsen-Restaurant, within a short walk. The Felsen-Restaurant offers Swiss and international cuisine, while the Pizzeria focuses on Italian and Mediterranean dishes. A cozy café bar complements the dining experience, providing a relaxing spot for drinks.
Leisure & Business
Guests can unwind at the hotel's new spa center, featuring solarium, steam baths, and sauna facilities. Additional amenities include a sun deck, lounge area, and a bar for relaxation after a day of exploring. The hotel also offers business facilities to accommodate travelers looking for work-related conveniences. A scheduled shuttle service from the train station to the hotel adds to the overall convenience of the stay.
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Getting around
A list of all available modes of transport
City Center
Zermatt1000 ft
Airports
Sion (SIR)
47.8
mi
Agno (LUG)
100.5
mi
Train
Zermatt railway station1400 ft
Train400 ft
Bus
Bus stop
7.3
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious and Scenic
My room was impressively large, featuring two balconies that offered breathtaking views of Zermatt and the majestic mountains.view full review
Delicious Breakfast!
The breakfast buffet was outstanding, with a wide variety of options including fresh eggs made to order, meats, cheeses, and fruits.view full review
Relaxing Bath Time
The bathroom was a highlight with a huge bathtub that provided a perfect place to unwind after a day of exploring.view full review
Helpful Amenities
The free shuttle service from the station was incredibly convenient, especially when arriving with luggage.view full review
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Cleanliness
Friendly staff
Isolated location
Limited dining variety
7.8/10
Very good
Rooms
8.0
Location
8.0
Service
7.9
Dining
7.6
Guest reviews
7.8/10
based on 9 review
8.4
8.4/10based on 210 review
Lester
United States of America,
May
2024
8.4/10
I was thrilled with my stay at the hotel; the room for pre-dinner cocktails was a perfect size and had a balcony with a stunning mountain view, making it an ideal setting. The service was a bit lacking in friendliness but did assist with luggage. The location offered easy access to Zermatt's main street, though it was a bit uphill. The dining experience was delightful with an excellent buffet, yet it could improve in some areas. The facilities were well-kept and enhanced my overall experience.
Rooms
9.0
The rooms were spacious, attached with a balcony that overlooks some of the best views.
Service
7.0
The service was not particularly friendly but did assist travelers with their luggage.
Location
8.0
The hotel is located on a hill with stunning views, though it may be a bit challenging to reach from the train station.
Dining
9.0
The dining experience was absolutely excellent with a buffet offering eggs made to order.
Facilities
9.0
The facilities were top-notch, enhancing my overall experience.
Nigel
United Kingdom,
May
2024
7.6/10
My stay at the hotel was a mixed experience. The rooms, though small, were impressively clean and well-maintained. The service provided by the attentive staff was remarkable, overshadowing any concerns I had about the location being a bit out of the way. Dining options, while decent, lacked variety, but the overall facilities enhanced my stay.
Rooms
8.0
The room I stayed in was small but very clean, meeting a superior standard. Despite the size, the cleanliness and maintenance were impressive.
Service
9.0
The service at the hotel was top-notch, with super friendly and supportive staff members. From the manager to the shuttle driver, everyone was attentive and eager to assist.
Location
7.0
The hotel's hilltop location offered stunning views, cementing the feeling that I might not choose this hotel again due to the slightly isolated position. However, the professionalism and friendliness of the personnel, especially the owners and manager, were exceptional.
Dining
7.0
The dining experience provided quite an extensive continental offering, including fresh bread and various meats and cheeses. While satisfactory, the lack of variety and limited fruit options made the dining routine slightly monotonous.
Facilities
7.0
The hotel's facilities were decent, catering to basic needs and providing a comfortable stay for guests. There were no standout amenities but everything was functional.
Cleanliness
Isolated location
Tony
United States of America,
May
2024
7.4/10
My stay at the hotel was a mix of positives and negatives. The room, though small, was clean and had the bonus of two balconies offering stunning views of Zermatt and the mountains. The service, while accommodating, lacked friendliness in some aspects. The location was convenient, being close to the train station and other amenities. The dining options were adequate but lacked variety. Overall, a decent stay with some room for improvement.
Rooms
8.0
The single room, though small, was clean, quiet, and had two balconies providing beautiful views of Zermatt and the mountains.
Service
7.0
The service was outstandingly accommodating, but certain aspects lacked friendliness, and there were limitations like the absence of suitable containers.
Location
9.0
The hotel is conveniently located near the train station, grocery stores, and restaurants, making it a practical choice for travelers.
Dining
6.0
The dining experience was decent overall but lacked variety and had limited fruit options.
Facilities
7.0
The facilities were adequate, though some improvements could enhance the overall guest experience.
Herbert
United States of America,
February
2024
7.4/10
My stay at the hotel was a mix of good and not so good experiences. The rooms, though practical, lacked warmth but were clean and of good standard with balcony views over Zermatt. The service from the attentive staff was exceptional, making up for the poor hotel environment. The location above Zermatt offered beautiful views but was a bit challenging to access. The dining options were adequate, and the dining space had a good selection for breakfast. Overall, the facilities were decent for the price.
Rooms
7.0
The rooms were of a good standard and clean, albeit a bit clinical and lacking warmth. The balcony provided lovely views over Zermatt.
Service
9.0
The staff at the hotel were incredibly attentive and friendly. They even went out of their way to accommodate our needs and provided packed sandwiches when we had to leave early.
Location
6.0
The hotel's location on a hillside above Zermatt offers picturesque views but may be a bit challenging to reach, especially with heavy luggage. It's about a ten-minute walk downhill to the village and lifts.
Dining
7.0
The dining experience was satisfactory with a good selection for breakfast including cereals, fruits, cold meats, and various bread options.
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable stay at a fair price.
clean
clinical rooms
John
United States of America,
December
2023
8.0/10
I stayed at this hotel located on the fifth floor, which was clean and up to my expectations. The rooms were small but very clean, though somewhat inaccessible from the elevator and with minimal accommodations. The service was exceptional, with incredibly friendly and supportive staff making the stay pleasant. The location offered nice views of the town below and was conveniently close to Zermatt Railways Station. The dining options were adequate, with a continental breakfast spread, while the facilities met basic needs but lacked any standout features.
Rooms
8.0
The rooms were small but very clean.
Service
9.0
The staff was super friendly and supportive.
Location
9.0
The hotel's location affords nice views of the town below and is within 3 mins up from Zermatt Railways Station.
Dining
7.0
The dining experience was nothing special but adequate, offering a typical continental breakfast spread.
Facilities
7.0
The facilities provided met the basic needs.
Martha
United States of America,
November
2023
8.4/10
My stay at the hotel was absolutely delightful. The rooms were spacious, clean, and comfortable, offering magnificent views from the balcony. The service provided was exceptional, with friendly staff going above and beyond to ensure a pleasant stay. The location, while not perfect, was peaceful and convenient. The dining experience was satisfactory, with room for improvement in variety. The facilities were great, contributing to a pleasant overall experience.
Rooms
9.0
The rooms were fresh, spacious, and clean, with a lovely balcony overlooking the town. Lived up to our expectations.
Service
8.0
The staff were all exceptionally friendly and made every effort to keep us happy.
Location
9.0
The hotel is just off the center of Zermatt, offering a peaceful and quiet atmosphere with easy access to nearby amenities.
Dining
7.0
The dining experience was adequate, nothing special, but with a good selection of food.
Facilities
9.0
The hotel facilities were top-notch, providing everything needed for a comfortable stay.
Rob
United Kingdom,
August
2023
6.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious with unique features like a large window in our angular ceiling, but they tended to get too hot during summer mornings. The service was decent, with the staff being helpful, especially Ian and Javier in the dining room, but I didn't find the family owners particularly friendly. The location provided nice views of the town below, but it was high and far from the train station, making it a bit challenging to reach with heavy luggage. The dining experience offered a typical continental breakfast, which was adequate but nothing extraordinary. Overall, it was a decent stay with some room for improvements.
Rooms
7.0
The rooms were quite large and bright with nice touches like 2 balconies and a romantic ambiance.
Service
6.0
The service was decent, with helpful staff in the dining room, but the family owners were not as friendly as expected.
Location
6.0
The hotel is located on a hillside above the downtown area of Zermatt, offering nice views of the town below, although it's high and far from the train station.
Dining
7.0
The dining options were quite extensive with a typical continental offering, though they remained the same.
Facilities
5.0
The hotel offered basic facilities that met the minimum expectations.
Mark
United Kingdom,
June
2023
8.8/10
My stay at the hotel was truly delightful. The rooms were fresh, spacious, and comfortable, offering lovely views over the town and the mountains. However, they tended to get quite hot during summer even at just 20 degrees. The service was warm and friendly, giving a positive vibe to the place. The location was good, being a short walk from Zermatt's main street, nestled in the fairy tale town itself. The dining experience was excellent, especially with the wide assortment of fresh fruits and pastries. Overall, it was a memorable stay.
Rooms
8.0
The rooms were spacious, with good bathrooms and balconies overlooking the pretty town.
Service
9.0
The warm and friendly service added to the charm of the place.
Location
9.0
The hotel's location in Zermatt was truly enchanting, just off the center and walking distance from the main attractions.
Dining
9.0
I thoroughly enjoyed the dining experience with a delightful assortment of breakfast options.
Facilities
9.0
The facilities, especially the spa and bedding, were heavenly and comfortable.
John
United Kingdom,
June
2023
8.0/10
The hotel offers a fresh, spacious, and comfortable room with a balcony view overlooking the town. The service provided by the staff is exceptionally friendly, making every effort to ensure a pleasant stay. The location is central, with easy access to various shops and restaurants. The dining experience offers a buffet with excellent options. Despite some drawbacks in the service, the hotel's overall value for money is reasonable.
Rooms
8.0
The rooms are fairly large, clean, and comfortable with a balcony view over the town.
Service
7.0
The staff were all exceptionally friendly and dedicated to customer satisfaction.
Location
9.0
The hotel is in the center of town, providing convenient access to shops and restaurants.
Dining
9.0
The dining experience was absolutely excellent, with a variety of fresh options.
Facilities
7.0
The hotel facilities are adequate and meet the guests' needs.
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